Customer service starter

Support plan schedule

Set out a support plan: what is covered, the entitlements, response times, price and how to get help.

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2 pages, as Docable made them from sample records with the Stanmoor Facilities Management sample brand. The company, people and figures are made up.

  1. Page 1 of the support plan schedule starter, made with the Stanmoor Facilities Management sample brand.
    Page 1
  2. Page 2 of the support plan schedule.
    Page 2

A support plan schedule on a Service Contract: the customer and plan dates, the contract lines with assets and serial numbers, the entitlements with cases allowed and remaining, a response-times table to edit, the price with discount and tax, how to get support with an optional portal QR code, the renewal notice date and a customer signature.

Needs Entitlements in the org.

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New template › Start from a quick start › Support plan schedule. The draft opens with the fields in place.

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