Compare
Docable or
Salesforce Document Generation?
Salesforce's own document generation, and Document Builder for Field Service, both bundled with certain licences. Here it is beside Docable, from Salesforce's own Help pages, read on 27 October 2026.
Side by side.
Numbers point to the sources; small labels mark third-party, inferred and not found.
| What | Docable | Salesforce Document Generation |
|---|---|---|
| Public price | £399 or US$499 per production org a month, every sandbox included, any number of people and documents. A year upfront: ten months' price. | No separate price. Document Generation comes with Industries, Revenue Cloud Advanced and Revenue Cloud Billing. Field Service Document Builder (PDF only) comes with Field Service, Revenue Cloud Growth and Revenue Cloud Advanced.25 |
| Where documents are made | Inside your Salesforce org, in Docable's own Apex, as the person who asks. No callout to make a document. | Inside Salesforce, client-side or server-side, with hourly and daily org limits.23 |
| How templates are built | A Word-like editor inside Salesforce. Type @ to place a field, table, condition, chart or picture. Import a Word file without AI. | Document Generation: Word and PowerPoint templates. Document Builder: sections, tables and components set in a builder.23,25 |
| AI | Four ways in: Build with AI, an assistant in the editor on your own Salesforce AI, Claude through Docable's MCP server, and Agentforce agent actions. AI never sees record values and never approves. | Not covered in the Salesforce Help pages we read.23not found |
| Outputs | PDF and editable Word from one template. No Excel or PowerPoint. | Document Generation: PDF, Word and PowerPoint. Document Builder: PDF only.25 |
| Bulk and schedules | Bulk in the background with no record cap, a combined PDF, and schedules without Flow. | Document Generation: batch. Document Builder: synchronous only, no batch.23,25 |
| Phone and offline | In the Field Service mobile app, preview the document and capture the signature offline; the file is made and saved to the record when the phone reconnects. | Document Builder works offline in the mobile app with built-in signatures, on a limited set of standard objects such as Work Order, Service Appointment and Quote. Document Generation does not work offline.25 |
| AppExchange reviews | No listing or reviews yet: the package and the Salesforce security review come before launch. | Not on AppExchange; part of the platformnot found |
Docable's column is the product on this site; the other is Salesforce Document Generation's and named third parties' statements, which change, so tell us what is out of date. Product names are their owners' trademarks.
What the price means.
Docable is £399 or US$499 a month for a whole production org, or £3,990 or US$4,990 for a year upfront. No per-user or per-document fee.
Which to choose.
Fair is fair.
- Choose Salesforce Document Generation ifyour org already holds a licence that includes Document Generation and Word or PowerPoint templates suit your team, or Document Builder's signed PDF is all your technicians need.
- Choose Docable ifyou run Field Service and want more than Document Builder: editable Word as well as PDF, any object, bulk runs and a Word-like editor, without buying an Industries or Revenue Cloud licence for Document Generation.
What Docable doesn't do.
In our own words. Each line says what to do instead, where there is something.
- No e-signature of its own.Signature images and Salesforce Digital Signatures on a phone; e-signature anchors and fillable fields for the signing tool you already use.
- No Excel or PowerPoint output.PDF and editable Word only.
- No email delivery.A Flow follows the Docable action with Salesforce's own Send Email action.
- No AppExchange listing, reviews, customer references or security review yet.The package and the Salesforce security review come before the AppExchange listing; ask us where they stand.
- No CPQ or CLM suite around it.Docable makes documents from the records you already have, including Quotes and Orders.
- AI authoring needs your own Salesforce AI entitlement or a Claude subscription.The editor, Word import, starters, proof, approval and every way of generating work without AI.
- Offline is for the Field Service mobile app only.The Salesforce mobile app, lists, Flow, schedules and the rest make documents while connected.
Questions.
- Is Docable an alternative to Salesforce Document Generation?
- Yes. Both make documents from Salesforce records. Docable makes PDF and editable Word from one template inside your org, for one price per production org. It suits you if you run Field Service and want more than Document Builder: editable Word as well as PDF, any object, bulk runs and a Word-like editor, without buying an Industries or Revenue Cloud licence for Document Generation.
- Where does Salesforce Document Generation make documents?
- Inside Salesforce, client-side or server-side, with hourly and daily org limits. Docable: Inside your Salesforce org, in Docable's own Apex, as the person who asks. No callout to make a document.
- How is Salesforce Document Generation priced?
- No separate price. Document Generation comes with Industries, Revenue Cloud Advanced and Revenue Cloud Billing. Field Service Document Builder (PDF only) comes with Field Service, Revenue Cloud Growth and Revenue Cloud Advanced. Docable: £399 or US$499 per production org a month, every sandbox included, any number of people and documents. A year upfront: ten months' price.
- Does Salesforce Document Generation work offline on a phone?
- Document Builder works offline in the mobile app with built-in signatures, on a limited set of standard objects such as Work Order, Service Appointment and Quote. Document Generation does not work offline. Docable: In the Field Service mobile app, preview the document and capture the signature offline; the file is made and saved to the record when the phone reconnects.
- When is Salesforce Document Generation the better choice?
- Your org already holds a licence that includes Document Generation and Word or PowerPoint templates suit your team, or Document Builder's signed PDF is all your technicians need.
Other comparisons.
Sources
All read on 27 October 2026. Where a source carries its own date, it is given.
Check it yourself.
Join the waitlist and try Docable beside Salesforce Document Generation in your own sandbox.