Admin and security
Last updated 26 October 2026.
Docable’s access comes from its own permission sets plus a licence, on top of Salesforce’s object, field, record and File access. Most admin work happens on two tabs in the Docable app: Get Started, which shows what is ready, and Docable Setup, where Docable’s own settings live.
| I want to | Guide |
|---|---|
| Give people the right access | Give people access and check readiness |
| Look up what each permission set allows | Permission sets and roles |
| Find my way around Docable Setup | Use the Docable Setup page |
| Allow documents to read more than the person can see | Allow a template to run in system mode |
| Let site visitors request a document | Let portal and guest users request a document |
| Put the Generate button on a record page | Add the Generate Document button to a record page |
| Choose which documents are offered on which records | Offer when: which documents on which jobs |
| Keep documents in my own storage | Send documents to your own storage |
| Set how long Docable keeps data | Control how long Docable keeps your data |
| Connect Claude | Connect Claude to Docable |
| Let technicians make documents in the Field Service app | Set up Docable for the Field Service app |
| Send support what it needs | Get a support file |
| Keep Docable current | Update Docable after an upgrade |
For what leaves your org, read Security and data flow.
Something unclear or wrong? Tell support.